Frequently Asked Questions
Everything you need to know about shopping with Nady Beauty
What is the typical shipping time for Nady products?
We process all orders within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.
Are your beauty products cruelty-free?
Yes, at Nady, we are committed to ethical beauty. All of our products are 100% cruelty-free and have never been tested on animals.
What is your return policy for skincare and makeup?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Can I track my order after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I know which product is right for my skin type?
Each product page includes a detailed 'Suitable For' section. You can also contact our beauty consultants via our contact form for personalized recommendations.